Dan McDade

ViewPoint | The Truth About Lead Generation is a blog exploring issues related to B2B sales, marketing and lead generation.

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Authored by Dan McDade, president and CEO of PointClear, ViewPoint draws on his 20-plus years of experience helping companies develop prospects and drive revenues. Named one of the 50 most influential people in sales lead management in 2009 and 2010 by the Sales Lead Management Association, Dan offers insights into how to close the gap between marketing and sales and explorations on the most effective means of reaching target audiences—supported by real-world examples—Dan fosters productive thought and collaboration among executives.

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PointClear immediately stood out from the pack due to strong references and the quality of its prospect development associates.

-Angela Bailey, Ingenix, a wholly owned subsidiary of UnitedHealth Group

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You’ll never break a horse if you stay sittin on the fence!

  
  
  

Jim ObermayerJames Obermayer, Executive Director and CEO of the Sales Lead Management Association and President of Sales Leakage Consulting is a regular guest blogger with ViewPoint.

A friend of mine, Michael Burkett, a Texan from Dimmitt, Texas, also said to me that I should watch out for people that are “All hat and no cattle.” Dimmitt is on the old Ozark Trail, a roadway from St. Louis, Missouri, to El Paso, Texas. Michael was a good friend and a splendid lawyer with a Texas drawl and a gunfighter’s meanness in the courtroom. But that’s another story.

I want to get back to the part about how ‘You’ll never break a horse if you stay sittin on the fence.” When you give it some thought about what you do every day as a marketer, what does it say to you? To me it says, it’s time to start cooperating with salespeople and stop fighting with them. Some would say, “Stop cussing the mule and load the wagon.”

But I think it’s more than that. I think it’s about getting off the fence and creating marketing plans that drive the sales forecast. It means getting salespeople to use the CRM system instead of staring at it and waiting for the sales manager to get serious about using it. It means getting a marketing automation system to boost your return on sales leads by 300-400%. It means managing the sales lead process and not expecting a software program to do it for you.

What do you think?

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Comments

Being a horseperson, I had to get involved. 
 
 
 
All well-stated points. One of the challenges marketers have is designing workflow for a perfect world-- where once that is achieved everything is able to perform correctly, the only obstacle is the sales team in place today.  
 
 
 
Marketers have to set up processes for how their reps consume information today--implementing a CRM set up with data capture too complex or implementing processes that are unsustainable invite breakdowns and frustration.  
 
 
 
A good start is marketers need to interview their sales teams and understand how they consume information. Uncovering the delta between how information is pushed out to them and how they are actually using it can help build the right systems to support what is actually happening in their sales organization. 
 
Posted @ Monday, June 13, 2011 5:52 PM by Mari Anne Vanella
Jim, you are so right. And so colorfully expressed! It's really up to marketing to take the initiative. Salespeople are doing their thing (closing business, one hopes!), so if fences are to be mended the effort needs to come from our side.
Posted @ Tuesday, June 14, 2011 6:55 AM by Ruth P Stevens
Having owned a few horses I would add that breaking a horse is also much easier watching from the fence. You have to get on the horse and get thrown a few times until horse and rider learn how to work together. It's a new experience for both and requires some re-learning. Only once they learn to work together does it become productive.
Posted @ Tuesday, June 14, 2011 7:48 PM by Rick Ellis
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