Dan McDade

ViewPoint | The Truth About Lead Generation is a blog exploring issues related to B2B sales, marketing and lead generation.

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Authored by Dan McDade, president and CEO of PointClear, ViewPoint draws on his 20-plus years of experience helping companies develop prospects and drive revenues. Named one of the 50 most influential people in sales lead management in 2009 and 2010 by the Sales Lead Management Association, Dan offers insights into how to close the gap between marketing and sales and explorations on the most effective means of reaching target audiences—supported by real-world examples—Dan fosters productive thought and collaboration among executives.

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PointClear immediately stood out from the pack due to strong references and the quality of its prospect development associates.

-Angela Bailey, Ingenix, a wholly owned subsidiary of UnitedHealth Group

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Why Sales 2.0 Can Only Enable—And Never Replace—Sales 1.0

  
  
  

I discussed outbound vs. inbound demand generation and prospect development in an earlier blog and identified three areas where building outbound relationships is critical: connecting with executives who don't embrace self-education, market coverage where the buying cycle is accelerated and complex internal buying landscapes.

In a June 11 post, Sales 2.0 Still Doesn't Replace Sales 1.0, Anthony Iannarino talked about Sales 2.0 lead generation and how its processes and technologies should act as enablers—not replacements—of Sales 1.0 personal engagement:

"Those who believe their business can survive and thrive with salespeople who cannot generate interest and obtain commitments using Sales 1.0 techniques is, quite simply, wrong. It is dangerous and it borders on criminal."

"The fact that Sales 2.0 may generate a lead or enable a conversation does nothing to improve the salesperson's ability to differentiate their offering in a crowded marketplace, to diagnose the ground truth of the lead's organization, to develop and understand the needs of the members of its 14 person buying committee, to develop the dissatisfaction necessary to create the rationale and the motivation for buying, to present the story of a better future together, to manage a complex change effort, to handle a major crisis when a deal goes south, to exercise the leadership to manage the delivery of what was promised, and to manage the outcomes."

I wholeheartedly concur, and I must add—as the buying landscape becomes more complex, the sales cycle grows longer and the buying investment increases—the value of Sales 1.0 expertise grows exponentially.

Tell us what you think!

Comments

There is certainly value, especially longer term, in sales 2.0 methodology and technology. Having arranged more meetings than I care to remember the old fashioned Sales 1.0 way, ie cold calling, I can't help but suspect that many a salesperson's fascination with sales 2.0 is a manifestation of his/her avoidance of cold calling.  
 
 
 
I have have enjoyed your posts-you are obviously knowledgeable about lead generation. Please keep them coming. Thanks.
Posted @ Thursday, June 24, 2010 12:33 PM by Ted Eaton
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